In the early days of Computer Telephony Integration (CTI), we witnessed the development of products which were largely focused on Call Center Applications. The desktop products that existed, we discovered, provided much less functionality than conventional keyset telephone systems. We decided that if CTI was ever going to be of real value in the market place, the application had to offer more features than was available on the standard keyset telephone.

Our initial solution was a product called "Silent Message", and is still one of our more popular applications today. The idea of "second call notification" is to simply and subtly alert you to a new incoming call while you are already on the telephone. Your co-worker sends an "instant message" via your local area network (LAN), which notifies you through your personal computer screen. You reply to the sender with instructions on how to handle the call. Finally, Silent Message enables you to quickly and easily control all calls without disturging your current activities.

Our flagship product, Virtual Assistant, was conceived from the impressive large display telephone technology then introduced to the industry. We expanded on the idea of the interactive display, and transferred it to the powerful personal computer (PC), which added more functionality and flexibility than ever before offered on a standard telephone. With much attention and dedication, it has truly developed into one of the most robust and feature rich computer telephony products on the market.

Our other products have been developed from the same strong telephony background, still focusing on call completion; yet, we have broadened the application. These were born out of "real world" needs which could only be resolved by custom design. Thus, we have entered into the arena of custom applications.