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INterra Remote Access Directory

The Remote Access Directory Module is an add on feature of the INterra Virtual Assistant which allows a user to request contact information from the CTI database via email. Whether the user is at the office, on the road, or even at home he may access the directory through a PC, or any email enabled wireless device. When the user requests a number, the server will look up the information and send the results back to the requesting email address.


Key Features:
Remote access to the company directory via email
Contact info can be searched by First, Last and Company name
If an exact match is found typically the Business Main(BM), DID, Mobile(MB), Cell(CE), Car(CA), Home(HM), Extension(EX) are returned
If an exact match is not found then multiple records can be returned and the user can refine
Configurable options

   
  Virtual Assistant
  Mobility Assistant
  Remote Access Directory
  Security Alert Module
  vConsole
  Call Analysis Module
  Call Recorder
Operator Assistant
RTS Client

   
Remote Access Directory (8.6 MB)
   

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